Privacy Policy - CrackTheGrid

Privacy Policy

Effective Date: August 22, 2026

This Privacy Policy describes how CrackTheGrid ("the App," "we," "us") handles information when you use it. CrackTheGrid is developed by Psychra Private Limited (CIN: U62012RJ2025PTC105647), Sardarshahar, Rajasthan, India.

We built CrackTheGrid with a simple principle: you should be able to download and play without giving us any personal information at all. There is no sign-up, no login, and no account of any kind anywhere in the App.

1. Information We Do Not Collect

CrackTheGrid does not require or request:

  • Your name, email address, or phone number
  • Any account registration or login
  • Location data
  • Contacts, photos, or files on your device
  • Payment or financial information (the App is free, with no in-app purchases)

We have no way to identify you personally, because we never ask you to identify yourself.

2. Information Stored on Your Device

To let you track your own progress, CrackTheGrid stores a small amount of gameplay information — such as your current level and the number of puzzles you've solved — directly on your device only. This information:

  • Is never transmitted to us or to any server we control
  • Is not linked to your identity in any way
  • Stays on your device unless your device's own backup system (Apple iCloud Backup or Android's Auto Backup, both controlled entirely by you through your device settings, not by us) includes it
  • Is permanently deleted if you uninstall the App

The App also downloads a static file of puzzle content (the level bank) from our hosting on first launch, and caches it on your device for offline use afterward. This download does not include or transmit any information about you.

3. Third-Party Services We Use

CrackTheGrid uses two third-party services, both provided by Google, to keep the App free and to help us catch and fix crashes. Neither is used to build a profile of you as an individual.

Google AdMob (Advertising)
CrackTheGrid displays ads through Google AdMob at natural pauses between puzzles. AdMob may collect a device advertising identifier and general technical information (such as device type and approximate location derived from IP address) to serve and measure ads. This data is handled directly by Google, not by us. You can review Google's own privacy practices at policies.google.com/privacy, and you can reset or limit ad personalization at any time in your device's own privacy/ad settings.

Firebase Crashlytics (Crash Reporting)
If the App crashes or encounters an error, we use Firebase Crashlytics (also provided by Google) to automatically receive a technical crash report — such as what type of error occurred and general device/OS information. This report is anonymous and is not linked to any personal identity. It exists solely to help us find and fix bugs. See firebase.google.com/support/privacy for details on how Firebase handles this data.

We do not use Firebase Authentication or Firestore — no gameplay data is stored in any database we control.

4. Children's Privacy

CrackTheGrid is designed to be enjoyable for a broad range of ages and does not contain content unsuitable for younger players. However, the App is not specifically directed at children under 13, and we do not knowingly collect personal information from anyone, regardless of age — which is consistent with the App's core design of never collecting personal information from any user.

5. Data Retention and Deletion

Because we do not collect or store any personal data on our end, there is no personal data for us to retain or for you to request deletion of. Your on-device gameplay data can be erased at any time simply by uninstalling the App.

6. Your Rights

Depending on where you live, you may have rights under laws such as the GDPR (EU/UK) or CCPA (California) regarding personal data. Because CrackTheGrid does not collect personal data, there is typically nothing held by us for these rights to apply to. If you have questions about this, you can still contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time, for example to reflect new features or legal requirements. Any changes will be posted on this page with an updated effective date.

8. Contact Us

Psychra Private Limited

supportteam@psychra.com
psychra.com

This policy applies only to the CrackTheGrid mobile application and does not cover third-party websites or services you may access through it.
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