Sath-Sath — Privacy Policy

Effective Date: June 18, 2026 

Last Updated: June 26, 2026 Publisher: 

Psychra Private Limited 

CIN: U62012RJ2025PTC105647 

Registered Address: Sardarshahar, Churu, Rajasthan, India Contact: supportteam@psychra.com


1. Introduction


Sath-Sath (“the App”, “we”, “us”, “our”) is a private relationship application for couples, developed and published by Psychra Private Limited. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our App.


By using Sath-Sath, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.


2. Who This Policy Applies To


This policy applies to all users of Sath-Sath globally, including users in the European Union (EU), United Kingdom (UK), United States (US), Canada, India, and all other jurisdictions.


3. Age Requirement


Sath-Sath is a relationship application intended exclusively for users aged 18 and above. The App is not directed at, designed for, or marketed to anyone under the age of 18.


We do not knowingly collect personal data from anyone under 18. If we discover or are informed that a user is under 18, we will immediately suspend and permanently delete their account and all associated data without notice.


If you are a parent or guardian and believe your child under 18 has registered on Sath-Sath, please contact us immediately at supportteam@psychra.com.


4. Data We Collect


4.1 Account & Profile Data

  • Mobile phone number
  • Display name
  • Profile photo
  • Date of birth

4.2 Relationship Data

  • Partner connection details and invite code
  • Relationship start date and anniversary date
  • Mood check-ins (emotional states)
  • Shared goals and progress
  • Our Plans (events, date nights, trips, reminders)
  • Memories (photos, videos, captions, dates, locations)
  • Daily Spark responses
  • Deep Dive pack responses
  • Wishlist items
  • Relationship timeline and milestones

4.3 Communication Data

  • Private chat messages (text, photos, audio recordings, videos, documents)
  • Message read status

4.4 Technical Data

  • Device push notification token (FCM)
  • Online status and last seen timestamp
  • App version and platform (iOS/Android)
  • Crash and error logs
  • Storage usage (to enforce storage limits per couple)

5. How We Use Your Data

  • Create and manage your account
  • Connect you with your partner via invite code
  • Deliver core app features (chat, memories, goals, plans, sparks, deep dive, wishlist, mood check-ins)
  • Send push notifications (messages, reminders, mood alerts, goal updates, spark and deep dive responses)
  • Enforce storage limits (1 GB per couple) and wishlist limits
  • Improve app performance and fix technical issues
  • Respond to support requests
  • Meet legal and regulatory obligations

We do not use your data for advertising. We do not sell your data to third parties.


6. Current Version — Free Tier


The current version of Sath-Sath is offered completely free of charge. There are no subscription fees, in-app purchases, or premium tiers active at this time.


The free version includes the following limits:

  • Storage: Up to 1 GB of shared storage per couple (photos, videos, audio, documents)
  • Wishlist: Up to 20 active wish items per couple

These limits may be revised in future versions of the App.


7. Data Storage & Security


All data is stored on Google Firebase (Firestore, Firebase Storage, Firebase Authentication), operated by Google LLC. Firebase servers may be located in the United States or other countries.


We implement the following security measures:

  • All data transmitted between the App and Firebase is encrypted in transit (TLS)
  • Firebase Security Rules restrict data access to authorised users only
  • Each couple’s data is isolated and accessible only to the two connected partners
  • Firebase Authentication is used for secure sign-in via phone number (OTP), Google Sign-In, and Apple Sign-In

8. Data Sharing


We do not sell, rent, or trade your personal data. We share data only with:


Recipient

Purpose

Location

Google Firebase

App backend, storage, authentication, notifications

USA

Apple / Google

App distribution and push notification delivery

USA

No AI or other third-party services currently receive your data. This table will be updated if additional providers are introduced.


9. Your Rights


All Users

  • Access — request a copy of your personal data
  • Correction — update inaccurate data via Edit Profile
  • Deletion — request deletion of your account and all associated data
  • Portability — request your data in a portable format

EU / UK Users (GDPR)

  • Right to object to processing
  • Right to restrict processing
  • Right to withdraw consent at any time
  • Right to lodge a complaint with your local data protection authority

California Users (CCPA)

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt out of the sale of personal information (we do not sell data)
  • Right to non-discrimination for exercising your rights

Canadian Users (PIPEDA)

  • Right to access and correct personal information
  • Right to withdraw consent

Indian Users (DPDP Act 2023)

  • Right to access information about personal data processed
  • Right to correction and erasure
  • Right to grievance redressal
  • Right to nominate a representative

To exercise any of these rights, contact us at supportteam@psychra.com. We will respond within 30 days.


10. Data Retention


Data Type

Retention Period

Account & profile data

Until account deletion

Chat messages

Until account deletion

Memories & media

Until account deletion

Relationship data

Until account deletion

Technical/crash logs

90 days

Push notification tokens

Until logout or account deletion

When you request account deletion, all your personal data will be permanently deleted within 30 days.


11. Account Deletion


You can request account deletion at any time by contacting us at supportteam@psychra.com. All your data — including profile, messages, memories, goals, plans, and relationship data — will be permanently deleted within 30 days. This action cannot be undone.


12. Push Notifications


We use Firebase Cloud Messaging (FCM) to send push notifications. You can manage notification preferences within the App under Settings, or through your device settings. Disabling notifications does not affect your account or data.


13. Private Wish Items


Sath-Sath allows users to mark individual wish items as Private. Private wish items are visible only to the user who created them and are not shared with their partner within the App. Private items are however stored on our backend (Firebase) as part of your couple’s data.


14. International Data Transfers


Your data may be transferred to and stored on servers located outside your country, including the United States, where Google Firebase operates. These transfers are conducted in accordance with applicable data protection laws. For EU users, such transfers are subject to appropriate safeguards including Standard Contractual Clauses as provided by Google.


15. Changes to This Policy


We may update this Privacy Policy from time to time. We will notify you of significant changes through the App. The “Last Updated” date at the top of this policy will always reflect the most recent revision. Continued use of the App after changes constitutes acceptance of the updated policy.


16. Contact Us


Psychra Private Limited Sardarshahar, Churu, Rajasthan, India Email: supportteam@psychra.com

For EU users, you also have the right to contact your local data protection authority.

This policy was last updated on June 26, 2026.

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